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CUSTOMER SERVICE

Making Beauty Tutorial

CONTACT US

Have questions ?

 

You can email us at:  indigo@freshlooks.net

or fill in our contact form:

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FAQ

01

Can I track my order ?

 

Yes, each order has a USPS, UPS or some form of tracking number.

The number will be provided to you, when package is shipped.

02

You’ve sent me the wrong items

 

Contact us, and we will send you the right one, if in stock, as soon as possible or refund.

03

Part of my order is missing

 

Please email us and someone, will look into any missing items.  And get back to you within 24 hours.

04

Which methods of payments can I use?

 

Credit Cards or Paypal

05

I forgot to use my discount code

 

Contact us, and we will see what we can do.

06

Delivery - How much is it and how long does it take?

 

Free domestic shipping orders over $25.00

USPS - standard shipping

**Rush orders, and outside of the US orders.

We will find you, the best cost possible, for you.

07

I didn't get my package

Contact us, and we will look into it.

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